Access Control Service Level Agreement

Within the SLA, it is important for the provider to describe the level of service you should expect. This may include: Service level agreements are available to ensure that your Turnstar product remains in good condition. *Stop time = time or part of it. MRC is the recurring monthly fee for the service, as indicated on the order form. The one-day subscription is calculated in MRC divided by the number of days during the calendar month in which the incident occurs. The maximum service credit available during a calendar month is 100% of the MRC. Turnstar SLA is our promise that you will have a continuous service of your access control product, thus guaranteeing your security and the integrity of your access control system. Carefully evaluate this information with your organization`s security and network requirements to determine if the offer is sufficient. If not, you can often trade or pay more to improve speed, reliability, and performance…

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